The continuous and efficient operation of mill systems is a critical factor that directly affects your facility’s production capacity and profitability. Unplanned downtime and unexpected failures can lead not only to production losses but also to high repair costs and customer dissatisfaction. Our customized maintenance contracts offered by Tanış A.Ş. are designed to extend the life of your mill equipment while maximizing your operational efficiency.
Our maintenance contracts offer solutions that are shaped according to your facility’s specific needs, covering all components of your mill system with a regular and proactive approach. Our expert engineers and technicians detect potential problems before they occur through planned maintenance visits, evaluate critical wear in a timely manner, and ensure your system operates under optimal conditions.
Minimizing Unexpected Failures and Downtime
Our planned maintenance approach prevents unexpected failures by detecting potential problems in your equipment at an early stage. Through regular inspections, we identify wear on critical parts in a timely manner, preventing major failures from occurring. This proactive approach provides up to 70% reduction in downtime.
Optimization of Operating Costs Through Planned Maintenance
A planned maintenance strategy instead of reactive maintenance significantly reduces the costs of emergency interventions and major repairs. Regular maintenance means less spare parts consumption and lower labor costs. Our maintenance contract customers achieve an average of 30% savings in overall maintenance costs.
Extending Equipment Life and Investment Protection
Mill equipment represents a significant investment. Regular maintenance and professional service support significantly extends the life of this investment. Proper lubrication and adjustment procedures ensure your equipment operates efficiently for longer periods. Equipment protected with maintenance contracts has an average of 40% longer life compared to those receiving standard maintenance.
Priority Service and Rapid Response Guarantee
Our maintenance contract customers have priority service rights for emergencies. In case of any failure, our service teams reach your facilities within the time specified in the contract. This priority response minimizes production loss and ensures uninterrupted operation of your facility.
Discounted Spare Parts and Service Advantages
Maintenance contract holders benefit from special discounts on original spare parts and service services. The discounted rates within the contract scope optimize your costs while preserving the original performance of your equipment.
Technical Expertise and Continuous Consulting Support
With a maintenance contract, you receive not only regular service but also continuous technical consulting support. Our expert team provides valuable recommendations to optimize your equipment performance, increase efficiency, and reduce energy consumption.
Budget Planning and Predictable Maintenance Expenses
A maintenance contract makes your maintenance costs predictable. Fixed periodic payments facilitate cash flow planning and eliminate unexpected maintenance expenses. It provides healthier financial planning and budget management for your business.
Prevention of Production Loss and Quality Problems
Improperly functioning equipment reduces production capacity and negatively affects product quality. Regular maintenance ensures your equipment operates according to specifications, both preserving production capacity and guaranteeing product quality consistency.
Basic Maintenance Contract
Our Basic Maintenance Contract is an economical solution designed to maintain the basic functionality and reliability of your mill equipment.
Scope and Basic Services
- 2 comprehensive maintenance visits per year
- Visual and mechanical inspection of critical equipment
- Basic wear and tear detection
- Standard lubrication and cleaning operations
- Simple adjustment and calibration services
Annual Maintenance Visits and Inspections
Our expert technicians visit your facilities twice a year, subjecting all critical components of your mill system to comprehensive inspection. These visits are planned according to your facility’s production schedule and carried out with minimum downtime.
Technical Support and Consulting
Basic maintenance contract customers can benefit from our technical support service via phone and email. Our expert team is ready to answer your questions about your equipment.
Standard Maintenance Contract
Our Standard Maintenance Contract offers a comprehensive solution to ensure optimal performance and reliability of your mill equipment.
Extended Scope and Additional Services
- 4 comprehensive maintenance visits per year
- Detailed inspection of all critical and auxiliary equipment
- Advanced fault diagnosis and analysis
- Comprehensive lubrication and cleaning operations
- Detailed adjustment and calibration services
- Maintenance kits including specific consumables
Priority Service and Response Times
Standard maintenance contract customers have a 24-hour response guarantee in emergencies. This priority service provides minimum downtime in case of failures.
Discounted Spare Parts and Labor Advantages
Standard package holders benefit from 15% discount on original spare parts and 10% discount on non-contract service services. Additionally, certain frequently changed parts are included in the contract scope.
Online Reporting and Maintenance Tracking
Our digital maintenance tracking system allows you to monitor your equipment’s maintenance history and status online. Through this platform, you can access maintenance reports and create service requests.
Premium Maintenance Contract
Our Premium Maintenance Contract is the most comprehensive protection and maintenance solution for your mill equipment. This package provides maximum uptime, optimum performance, and complete protection.
Comprehensive and Complete Protection Maintenance Package
- 6 comprehensive maintenance visits per year
- Detailed inspection and testing of all systems and equipment
- Advanced fault diagnosis and analysis techniques
- Comprehensive lubrication, cleaning, and renewal operations
- Precision adjustment and calibration services
- Extensive consumable and spare parts package
24/7 Priority Response Guarantee
Our premium customers have a 24/7 priority response guarantee. In emergencies, our service team responds within 12 hours to be at your facilities.
Detailed Analysis and Optimization Recommendations
Our expert engineers analyze system performance in detail during each maintenance visit and offer optimization recommendations. These analyses provide valuable information for energy efficiency, production capacity, and product quality.
Operator Training and Competency Development
The premium package includes annual training programs for your operator team. These trainings increase your operators’ competency in proper equipment use and basic maintenance procedures.
Corporate and Special Maintenance Programs
Our Corporate and Special Maintenance Programs are flexible solutions designed for large customers operating multiple facilities or having special needs.
Special Programs for Multiple Facilities
For customers operating mills in multiple locations, we offer integrated maintenance programs covering all facilities. These programs ensure consistent maintenance quality across all your facilities.
Business-Specific Maintenance Planning
For our corporate customers, we develop completely customized maintenance plans according to business dynamics, production programs, and specific equipment needs.
Periodic Preventive Maintenance
Comprehensive Equipment Inspections
Our experienced technicians comprehensively inspect all critical components of your mill system. These inspections include visual examination, sound and vibration analysis, thermal measurements, and performance tests.
Wear and Tear Detection
Our expert team detects wear signs in your equipment at an early stage. It measures wear levels on critical parts and plans replacement according to determined limits.
Lubrication and Cleaning Operations
Comprehensive lubrication operations are performed for all moving parts, bearings, and bearing systems. Optimum operating conditions are ensured by using lubricants suitable for equipment characteristics.
Mechanical Systems Maintenance
Roll Systems Maintenance and Inspection
Roll systems form the heart of mill performance. Our expert team inspects roll surface condition, parallelism, pressure settings, and bearing systems.
Screen and Classification Systems Maintenance
Screen systems, frame structure, tensioning mechanisms, and screen surfaces are examined in detail. Screen deformations, tears, and wear are detected.
Transport Systems and Elevator Maintenance
All conveyor belts, elevators, and screw systems are inspected. Belt tension, alignment, and wear condition are evaluated.
Electrical and Automation Maintenance
Electrical Panels and Connection Inspection
All electrical panels, fuses and circuit breakers, contactors and relays are inspected. Loose connections are detected and tightened.
Motor and Drive Systems Maintenance
Electric motors, drives, and control systems are examined in detail. Motor windings, insulation resistances, and grounding connections are inspected.
PLC and Control Systems Maintenance
Programmable logic controllers (PLC), operator panels, and control systems are tested. System performance is evaluated and optimization recommendations are provided.
Performance Monitoring and Optimization
Energy Consumption Optimization
Energy consumption analysis is performed to identify inefficient points. Adjustments and modifications that will provide energy savings are recommended.
Efficiency Analysis and Improvement
The overall efficiency of the system is analyzed. Bottlenecks are identified and improvement opportunities are determined. Concrete suggestions for efficiency increase are provided.
Pre-Contract Evaluation
- Free initial assessment and facility inspection
- Equipment inventory and criticality analysis
- Evaluation of existing maintenance practices
- Detection of failure history and problem areas
- Determination of needs and expectations
- Customized maintenance plan design
Contract Signing and Initiation
- Clarification of contract terms and scope
- Maintenance calendar and program planning
- Initial assessment and reference measurements
- First maintenance visit and detailed report
- Emergency protocols and communication plan
Return on Investment (ROI) of Maintenance Contract
- Production increase achieved by reducing failure downtime
- Savings in unexpected maintenance costs
- Investment protection through extended equipment life
- Energy efficiency increase and reduction in operating expenses
- Cost advantage through spare parts stock optimization
- Consistency in product quality and reduction in waste
Frequently Asked Questions
Maintenance contract cost is determined according to factors such as equipment number and type, facility size, maintenance needs, and selected service package. After a free facility assessment, we offer customized pricing.
Our standard contract duration is 12 months, but 24 and 36-month options are also available. We offer additional advantages for long-term contracts. Renewal conditions are communicated 30 days before contract expiration.
Maintenance visits are planned according to your production schedule. We prefer to perform maintenance during low season or planned downtime periods whenever possible. Except for emergencies, we make appointments at least 2 weeks in advance for maintenance work.
Response time varies according to the contract package you choose. We guarantee response within 48 hours for the Basic package, 24 hours for the Standard package, and 12 hours for the Premium package.