Global Experience, Local Expertise
As Tanış A.Ş., guided by our more than 60 years of experience in the milling industry, we serve our customers with our expert sales organization structured at global and local levels. Our sales teams, focused on different regions worldwide, with sectoral knowledge and understanding of customer needs, work to correctly evaluate your project demands and offer solutions specific to your needs. With our customer-oriented sales approach, we are with you not only as a product and technology supplier, but as a long-term solution and value partner. Our sales specialists, who know the intricacies of the sector, closely follow technological developments and are familiar with the dynamics of different markets, provide professional consultancy and support at every stage of your project. Thanks to the regional structure of our sales team, we can offer solutions specific to your geography, technical support in your language and project approach suitable for your local needs. Our sales organization is at your service to add value to your business with Tanış A.Ş.’s innovative solutions and proven quality.
Our Sales Network Structured Worldwide
- Global sales strategy and organization structure
- Sales structure by geographical regions
- Information about headquarters and regional sales offices
- International sales operations management approach
- Adaptation to local markets and customer-oriented structuring
- Sales coordination and support system
- Interaction between headquarters and local sales teams
- Integration of global and regional strategies
“Active Sales Operations on 5 Continents”
“Global Organization, Local Solutions”
“Accessible Sales Network at Every Point of the World”
Local Expertise and Regional Support
- Region-based sales organization and geographical coverage areas
- Europe, Middle East, Africa, Asia-Pacific, Americas regional structures
- Regional sales centers and areas of activity
- Advantages provided by local language and cultural support
- Sales strategies specific to regional market needs
- Approach to adapting to local norms and expectations
- Regional customer relationship management and support system
- Coordination and cooperation of local sales areas
“Local Experts Who Understand Your Region and Your Needs”
“Technical Support and Sales Service in Your Own Language”
“Sales and Project Approach Adapted to Local Conditions”
Industrial Expertise and Sectoral Knowledge
- Sector-focused sales specialists and team structure
- Field expertise such as flour milling, pulse processing, special products
- Specialized sales approaches for industrial segments
- Sectoral knowledge accumulation and experience advantages
- Competence to understand customer business models and production processes
- Value propositions specific to different segments
- Ability to foresee sectoral trends and technological needs
- Sales approaches according to industrial customer types
“Experts Who Understand Your Sector and Business Processes”
“Solution Consultancy Specific to Your Industrial Needs”
“Sales and Technical Expertise Special to Each Segment”
Our Customer Needs-Centered Sales Approach
- Customer-oriented sales philosophy and values
- Needs analysis and solution customization methodology
- Consultancy-based and value-oriented sales approach
- In-depth needs assessment before sales
- Long-term customer relationship development strategy
- Customer satisfaction principles applied by the sales team
- Focus on correctly understanding and interpreting customer needs
- Approach to anticipating needs beyond demands
“Understanding Your Needs is Our Priority”
“Consultancy and Value Partnership Beyond Sales”
“Trust-Based Sales for Long-Term Relationships”
Need-Specific Solution and Proposal Development
- Sales processes and solution development methodology
- Project analysis and needs assessment stages
- Technical and commercial proposal preparation approach
- Coordination between sales and engineering teams
- Transparency and detailed information in the proposal process
- Proposal revision process in line with customer feedback
- Price-performance optimization and value analysis
- Financial solutions and payment plan flexibility
“Detailed Analysis and Proposal Special to Each Project”
“Transparent and Comprehensive Proposal Approach”
“Solution Optimization Suitable for Your Budget and Needs”
Uninterrupted Support from Sales to Implementation
- Integration of after-sales support system into the sales process
- Coordination role of sales teams in project implementation process
- Transition from sales stage to installation and commissioning
- Customer satisfaction monitoring and after-sales relationship management
- Periodic visits and operational support
- Warranty process and spare parts supply coordination
- After-sales training and technical support organization
- Cooperation between sales and technical service teams
“We Are With You After Sales Too”
“Smooth Transition Coordination from Sales to Implementation”
“Long-Term Support and Solution Partnership”
Sales Support on Digital Platforms
- Online sales support system and digital channels
- Remote meetings and project evaluation via video conference
- Virtual showroom and product demonstrations
- Digital catalog and online quotation systems
- Sales support through mobile applications
- Sales communication on social media and digital platforms
- Web-based project management and customer portal
- Digital customer experience and e-commerce integration
“24/7 Online Sales Support”
“Project Consultancy on Digital Platforms”
“Service Without Time and Location Limitations Through Remote Meetings”
Dealership and Distributorship Network
Our Local Business Partners and Distributor Network
- Dealership and distributorship structure and network scope
- Authorized sales channels and representation system
- Business partnerships providing local support and service opportunities
- Distributor selection criteria and quality standards
- Partner competency and training programs
- Value-added services offered by dealers
- Distributor support and development programs
- Local market knowledge and customer relationship advantages
“We Are Always With You with Our Local Solution Partners”
“Strong Distributor Network Worldwide”
“Local Expertise, Global Standards”
Project Financing Support and Solutions
Financial Solutions and Investment Support
- Sales team consultancy on project financing
- Cooperation with financial institutions and credit options
- Leasing and installment sales opportunities
- Export financing and international trade solutions
- Access support to incentive and grant programs
- Total cost of ownership analysis and ROI calculations
- Cost optimization and investment planning
- Flexible payment plans and financial models
“Financial Solution Alternatives for Your Investment”
“Payment Plans and Financing Options Suitable for Your Budget”
“Financial Consultancy That Maximizes Your Investment Return”
How Can You Reach Our Sales Team?
- Contact information of regional sales offices
- Contact direction according to sectors and areas of expertise
- General sales department contact information
- Contact form and request submission options
- Meeting appointment and visit request system
- Online video meeting planning
- Emergency support line and quick response system
- Contact information on social media and digital channels
Key Customer Management
- Special relationship management approach for corporate customers
- Strategic customer programs and privileges
- Multi-project coordination and central contract management
- Corporate cooperation models with global companies
- Regular management level meetings and strategy meetings
- Customized service level agreements for corporate customers
- Long-term investment and cooperation planning
- In-depth understanding of customer operations and strategic support
“Strategic Customer Relationship Management”
“Customer Experience Special to Your Corporate Structure”
“Customized Cooperation Models for Global Companies”
Our Sales Process and Cooperation Steps
- Process map from demand receipt to project delivery
- Sales process from first meeting to proposal stage
- Needs analysis and solution design methodology
- Transition stages from proposal to contract
- Project approval and implementation preparations
- Delivery and installation coordination
- Commissioning and project closure
- After-sales support and long-term cooperation plan
As Tanış A.Ş., we have a global sales organization that aims to provide value-added solutions by fully understanding customer needs. Our sales approach is shaped not just on selling products, but on understanding our customers’ business processes and sectoral needs in depth and establishing long-term value partnerships.
Our sales structure is supported by a wide network consisting of regional offices covering 5 continents worldwide and local distributors. In each region, our teams serving our customers with the advantage of local language and culture work in coordination with our headquarters team, combining our global knowledge with the needs of local markets.
Our sales team is divided into expertise groups specific to different sectors such as flour milling, pulse processing, and feed production. In this way, we can develop solutions suitable for the specific needs of our customers with knowledge specific to each industrial segment.
Among the sales services we offer to our customers are detailed project analysis, customized solution design, transparent proposal process, financing alternatives, after-sales support coordination and continuous access through digital channels.
With our Key Account Management (KAM) approach specially developed for our corporate customers, we establish long-term cooperation relationships by offering customized services and privileges to our strategic customers.