The continuity and efficiency of mill operations depend on regular and professional maintenance services. As Tanış A.Ş., we provide comprehensive maintenance and repair services to ensure the uninterrupted operation of your mill facilities. With over 60 years of experience and our expert technical staff, we produce fast and effective solutions to the technical problems faced by mill operations.
The complex structure of modern mill facilities necessitates a professional maintenance approach. With our maintenance and repair services offered in a wide range from preventive maintenance programs to emergency intervention services, from spare parts supply to performance optimization, we guarantee that your mill operates continuously at high performance.
Periodic Maintenance Programs
We detect potential problems early with regular controls of your mill equipment and prevent production interruptions with planned maintenance work. Our periodic maintenance programs are specially planned according to the size of your facility and usage intensity.
- Monthly, quarterly, semi-annual and annual maintenance programs
- Comprehensive equipment controls and condition reporting
- Wear and tear detection and preventive interventions
- Regular control and replacement of critical parts
- Cleaning and lubrication operations
- Detailed maintenance reports and recommendations
We are with you with our 24/7 emergency intervention service to keep production loss to a minimum in case of unexpected breakdowns. Our experienced technicians reach the facility in the shortest time and offer fast and effective solutions.
- 24-hour accessible emergency service line
- Technical team ready at all times for rapid intervention
- Fast repair with critical spare parts stock
- Remote diagnosis and support capability
- Detailed report after breakdown and preventive measures to prevent recurrence
We offer preventive maintenance plans created with advanced analysis methods to prevent breakdowns before they occur. In this way, we detect possible breakdowns in advance and minimize production interruptions with planned maintenance work.
- Equipment life analysis and risk assessment
- Special maintenance plans and calendar creation
- Replacement programs for critical parts
- Periodic measurements and tests
- Performance tracking with data analysis
- Technology-supported solutions for preventive maintenance
We supply original and high-quality spare parts for all mill equipment and provide professional assembly service. Thanks to our extensive spare parts stock and supply network, we ensure that you can quickly access the parts you need.
- Original and quality alternative spare parts options
- Fast supply for critical parts
- Professional assembly and commissioning
- Spare parts inventory management support
- Part optimization and improvement suggestions
- Spare parts warranty services
We conduct detailed performance analyses and optimization studies to ensure your mill system operates at maximum efficiency. We offer improvements focused on energy consumption, production capacity and product quality.
- System efficiency analysis and reporting
- Energy consumption optimization
- Capacity increasing arrangements
- Product quality improving adjustments
- Process parameter optimization
- Efficiency tracking systems installation
We bring your facility together with current technologies by renewing and modernizing your mill equipment that is aging or technologically lagging. We offer special solutions for your partial or complete modernization projects.
- Technological evaluation of existing systems
- Renewal and modernization planning
- Phased transition programs
- Cost-benefit analyses
- Automation systems integration
- Modern equipment installation and commissioning
We provide technical consultancy and personnel training services for more efficient operation of your mill operations. Our experienced specialists support your team with solution suggestions specific to your business and practical training.
- Operator and maintenance personnel training
- Maintenance management consultancy
- Troubleshooting and problem-solving techniques
- Safe working procedures training
- Technical documents on machine use and maintenance
- On-site and online training options
Advantages of Our Maintenance and Repair Services
Prevention of Production Interruptions
With our regular and professional maintenance services, we prevent unexpected breakdowns and reduce production interruptions to a minimum level. Planned maintenance work is organized in accordance with your production program, ensuring that your workflow is not disrupted.
Extending Machine Life
Proper maintenance practices significantly extend the service life of your mill equipment. We increase the durability and performance of your machines with regular controls, timely interventions and quality spare parts use.
Increasing Energy Efficiency
Well-maintained equipment operates with less energy consumption. Energy efficiency-focused adjustments and optimizations made within the scope of our maintenance programs help reduce your operating costs.
Reducing Operating Costs
Preventive maintenance strategies prevent high costs that would occur in emergency breakdown situations. We significantly reduce your operating costs in the long term with planned maintenance work, spare parts optimization and energy efficiency improvements.
Sustainability of Product Quality
The operation of mill equipment at optimum performance directly affects the quality of the flour you produce. With our professional maintenance services, we ensure that your product quality is maintained consistently.
Our maintenance programs continuously check the compliance of equipment with safety standards and include necessary improvements. In this way, we contribute to creating a safe working environment by minimizing occupational safety risks.
24/7 Technical Support and Rapid Intervention Capability
Our technical support team is at your service at all hours of the day. With rapid intervention in emergencies, remote support and on-site service options, we provide solutions to your problems in the shortest time.
Expert Technical Service Team
Tanış A.Ş.’s experienced technical staff has deep knowledge in mill technologies. Our team, which continuously develops itself with ongoing training, can produce fast and effective solutions even to the most complex problems.
Original Spare Parts Guarantee
In our maintenance and repair services, we use original spare parts that maximize the performance and life of your equipment. Thanks to our extensive spare parts network and stock management, we can quickly supply the required parts.
Modern Diagnosis and Repair Equipment
Our service vehicles equipped with the latest technology diagnostic devices and repair equipment offer precise breakdown detection and effective intervention capability. Using advanced technology, we provide permanent solutions by getting to the root causes of problems.
We have the knowledge and technical infrastructure to service all mill brands in the sector. We can offer integrated maintenance solutions even for mixed facilities containing equipment from different brands.
On-Site Service Capability
Our mobile service teams come to your facilities with all necessary equipment and provide on-site maintenance and repair services. In this way, we eliminate costly and risky processes such as dismantling and transporting equipment.
Customer-Specific Maintenance Plans
Every mill facility has different needs and working conditions. Therefore, instead of standardized maintenance packages, we create customized maintenance plans according to the specific needs of your facility.
Remote Technical Support Options
Using modern communication technologies, we offer remote intervention capability for some problems. With video conferencing, remote access and advanced diagnostic tools, our technical team can provide fast support regardless of location.
Condition Analysis and Technical Inspection
Our maintenance and repair process begins with a detailed condition analysis of your equipment. Our technical team examines the entire system to determine the current situation and identify potential risk areas.
Breakdown Diagnosis and Reporting
We identify the root causes of breakdowns with modern test devices and our experienced technicians. Our comprehensive reports include problem details, solution suggestions and cost estimates.
Creating Maintenance/Repair Plan
We create a detailed maintenance or repair plan according to the identified problems and your priorities. This plan includes work steps, required spare parts, estimated time and cost.
Service Implementation Stages
In line with the approved plan, our professional team performs maintenance or repair operations. Each step is meticulously implemented by our experienced technicians in accordance with our quality standards.
Testing and Commissioning
After maintenance or repair operations are completed, equipment undergoes comprehensive testing. After ensuring that the entire system operates safely and efficiently, the commissioning process is carried out.
Follow-up and Periodic Controls
With our post-service follow-up system, we continuously monitor the effectiveness of the interventions made and the performance of the equipment. We detect possible problems early with periodic controls and present our suggestions.
Cleaning and Tempering Systems
- Combination cleaning machines
- Destoners
- Trieur machines
- Tempering units
- Magnetic metal detectors
- Washing systems
Grinding Rolls and Elevators
- Roll mills
- Roll balls
- Drive systems
- Elevator belts and buckets
- Bearing systems
- Sealing elements
- Square sifters
- Plansifters
- Sifter frames
- Tensioning systems
- Shaking mechanisms
- Filtration units
Packaging Equipment
- Automatic packaging machines
- Dosing systems
- Weighing equipment
- Sewing machines
- Conveyor systems
- Palletizing units
- Screw conveyors
- Chain conveyors
- Pneumatic conveying systems
- Caps and valves
- Pipelines
- Airlocks
Control and Automation Units
- PLC systems
- Operator panels
- Sensors and actuators
- Control panels
- Software systems
- Data collection units
Electrical and Pneumatic Systems
- Electric motors
- Frequency converters
- Compressors
- Air lines
- Electrical panels
- Power distribution systems
Basic Maintenance Package
- Periodic control twice a year
- Maintenance of critical equipment
- Basic lubrication and cleaning operations
- Technical support over the phone
- Priority intervention in emergencies
- Annual maintenance report
Comprehensive Maintenance Package
- Periodic maintenance 4 times a year
- Detailed control of all equipment
- Critical spare parts replacement
- System optimization
- Regular performance reports
- 24-hour technical support
- Emergency intervention guarantee
- Discount on spare parts
Premium Service Agreements
- Monthly scheduled maintenance visits
- Preventive maintenance planning
- Continuous system monitoring
- Spare parts stock management
- Personnel training programs
- Energy efficiency optimization
- 24/7 priority service guarantee
- Special discount on all spare parts
- Special technical consultancy services
Special Solution Packages
We create customized maintenance packages according to your business’s specific needs. We design special service contracts for you in line with your production intensity, equipment diversity and priorities.
Frequently Asked Questions
Q: What is the ideal maintenance frequency for mill equipment?
A: The ideal maintenance frequency for mill equipment varies according to usage intensity, equipment age and working conditions. Generally, we recommend comprehensive maintenance at least 2-4 times a year. Monthly controls for critical equipment and quarterly periodic maintenance for the general system provide optimum benefit.
Q: Do we have to completely stop production during maintenance?
A: We try to plan maintenance work in a way that does not affect production flow as much as possible. With our modular approach, we can keep full downtime to a minimum by maintaining the facility section by section. For comprehensive maintenance, we prefer weekends or low production periods.
Q: What is your intervention time in case of an emergency breakdown?
A: In emergencies, our technicians can usually be at the facility within 4-24 hours in the regions covered by our service network. This time may vary depending on geographical location, weather conditions and the nature of the breakdown. We offer guaranteed intervention times for our premium service agreement customers.
Q: Can we solve some breakdowns ourselves by getting remote support?
A: Yes, in many cases, our expert technicians can help personnel at the facility solve simple breakdowns by providing guidance via video conference or telephone. This provides very valuable time savings, especially in emergency situations.
Q: What are the advantages of making a service contract?
A: Service contracts offer many advantages such as planned maintenance schedule, priority intervention, discounted spare parts and labor costs, free consultancy. Most importantly, it significantly reduces unexpected breakdown costs, making your operating budget more predictable.
Q: Is it possible to cancel or change service contracts?
A: Yes, if your needs change, you can update or cancel your service contract. Our contracts are usually made annually and are open to revision according to your needs during renewal periods.
Q: How long does spare parts supply take in emergencies?
A: In emergencies, we can deliver spare parts in our stock within 24 hours. For parts requiring special production, we apply accelerated production and shipping processes according to the urgency of the situation. We also provide inventory management support for stocking critical parts at your facilities.
Q: Do you have alternative products other than original parts?
A: Yes, as an alternative to original parts, we also offer equivalent parts manufactured to high quality standards. These parts are tested to meet the same performance criteria as the originals and usually offer more cost-effective solutions.
Q: How is the cost of maintenance services determined?
A: The cost of maintenance services varies according to facility size, equipment diversity, maintenance scope, period and preferred service package. We try to offer the most suitable and efficient maintenance solutions by making special pricing for each of our customers.
Q: What are your suggestions for reducing maintenance costs?
A: Regular preventive maintenance programs significantly reduce maintenance costs in the long term. Additionally, operator training, creating daily maintenance routines and making annual service contracts are effective ways to optimize total maintenance costs.