Your Reliable Service Partner in the Milling Industry
As Tanış A.Ş., with our experience of more than 60 years in the mill and grain processing industry, we provide comprehensive and reliable services to our customers. We are with you at all stages of the milling ecosystem, from project consultancy to turnkey facilities, from installation and commissioning to maintenance and modernization services. With our global standard service quality, industry-specific solution approach, and experienced expert staff, we aim to maximize your business efficiency and profitability.
Deep Industry Experience
With our experience of more than 60 years in the industry and more than 100 successful project references, we can provide solutions to even the most complex challenges in the milling field.
24/7 Technical Support
We are with you even in emergencies. With our 24/7 accessible technical support line and rapid response teams, we ensure continuous operation of your business by minimizing production downtime.
Comprehensive Service and Spare Parts Network
We respond quickly to your maintenance and repair needs with our service points in Turkey and strategic international locations and extensive spare parts inventory.
Expert Technical Staff
Our team consisting of engineers specialized in their fields, certified technicians, and experienced project managers implements even the most complex projects flawlessly.
Customer-Focused Solutions
We know that every business has unique needs. Instead of standard packages, we meet your business’s specific requirements by offering customized solutions based on needs analysis.
Project Consultancy and Planning
We provide comprehensive consultancy services for mill and grain processing facilities from the conceptual stage to detailed design of the project. We provide expert support on feasibility studies, facility layout planning, equipment selection, and budget optimization. In your new investments or expansion of existing facilities, we are with you with strategic planning and technical consultancy services that will maximize your return on investment.
Turnkey Projects
With our turnkey solutions covering all processes from concept design to commissioning, we enable you to have modern and efficient facilities. We develop customized projects for complete flour mills, semolina and bulgur production lines, corn processing facilities, and feed mills. With our comprehensive solutions including project management, equipment installation, automation systems integration, and personnel training, we guarantee timely completion of your project.
Installation and Commissioning
Our specialized teams provide services for professional installation and commissioning of mill equipment and grain processing systems. Our experienced technicians in mechanical assembly, electrical connections, pneumatic systems, and automation integration ensure equipment is installed in accordance with manufacturer instructions. During the commissioning process, we guarantee systems operate at maximum efficiency by performing testing, calibration, and optimization work.
Maintenance and Repair Services
We offer comprehensive maintenance and repair services for mill equipment to operate continuously at optimum performance. We extend the life of your equipment and minimize unexpected downtime with preventive maintenance programs, periodic inspections, emergency repair interventions, and spare parts supply. With our customized maintenance contracts, we create the most suitable service packages for your operating budget and operational needs.
Modernization and Capacity Increase
We offer customized modernization solutions for technological renewal, capacity increase, and efficiency improvements of existing facilities. We increase the competitiveness of your facilities by renewing mills operating with old technology with current systems, bottleneck analyses, improvements that increase energy efficiency, and automation systems integration. Our modernization projects are carried out with minimum production interruption.
Training and Technical Support
We offer comprehensive training programs and continuous technical support services for mill operators, technical personnel, and managers. Our training covering equipment use, process optimization, maintenance procedures, troubleshooting, and quality control increases personnel competence and ensures efficient operation of facilities. Our remote technical support service provides quick solutions to operational problems.
Premium Maintenance Package
Comprehensive maintenance program that ensures your mill equipment operates continuously at optimum performance.
- 4 comprehensive periodic maintenance per year
- Priority emergency service intervention
- Special discount for critical spare parts
- 24/7 technical consultancy support
- Annual equipment health check
Operator Training Program
Comprehensive training package that develops the technical knowledge and skills of mill personnel and supports efficient operations.
- Basic and advanced level operator training
- Equipment maintenance and troubleshooting training
- Process optimization techniques
- Quality control and laboratory applications
- Theoretical and field practical training
Digital Transformation Package
Comprehensive upgrade program that increases efficiency and traceability by equipping existing mill facilities with digital technologies.
- Remote monitoring and control systems installation
- Real-time performance analysis and reporting
- Predictive maintenance infrastructure
- Mobile access and control features
Energy consumption optimization
Mobile Service Fleet
- Fully equipped mobile service vehicles
- All equipment necessary for field maintenance and repair
- Rapid intervention with extensive spare parts inventory
24/7 Emergency Response Line
- Uninterrupted technical support
- Instant phone support with expert engineers
- Rapid service planning in emergencies
Remote Technical Support Center
- Remote diagnosis and intervention systems
- Live technical support via video conference
- Software and automation problem solving with remote access
As Tanış A.Ş., we provide all our services within the framework of a structured and systematic methodology. This approach guarantees the consistency of our service quality while providing adaptable flexibility to the unique needs of each project.
- Needs Analysis and Discovery
Our process begins with a comprehensive assessment to deeply understand your business’s specific needs and expectations. Our expert engineers conduct site visits, analyze the current situation, and determine technical requirements. At this stage, potential improvement areas and priority intervention points in the facility are determined.
- Solution Design and Planning
Based on the analysis results, we design solutions specific to your business needs. At this stage, technical specifications are prepared, equipment and methodologies to be used are determined, project timeline is created, and cost optimization is made. Our solution proposal is presented as a comprehensive offer.
- Implementation and Execution
We meticulously implement the approved plan. Our team specially created for our project performs services in accordance with defined procedures and quality standards. Installation, maintenance, modernization, or training activities are carried out with minimum intervention to your production processes.
- Testing and Verification
After implementation is completed, compliance of systems and processes with specified specifications and performance criteria is verified through comprehensive tests. At this stage, necessary adjustments and optimizations are made to ensure all systems operate smoothly and efficiently.
- Delivery and Commissioning
Official delivery of systems and services is carried out with comprehensive documentation and operational instructions. Necessary training is given to personnel, processes are explained, and guidance is provided for effective use of the system.
- Continuous Support and Monitoring
Our service process continues after delivery. We support your long-term success with periodic inspections, performance monitoring, technical support, and continuous improvement recommendations.
Increase in Production Efficiency
Our professional maintenance, optimization, and technical support services ensure your equipment operates at maximum efficiency, increasing production capacity. Our customers experience an average efficiency increase of 15-25%.
Reduction in Operational Costs
Our preventive maintenance programs, energy optimization, and efficient process management services reduce operational costs. We provide 10-20% savings in operating costs with our services.
Extension of Equipment Life
Our regular and professional maintenance services extend the service life of mill equipment, maximizing the return on your investment. Our maintenance programs increase equipment life by an average of 30-40%.
Minimizing Downtime
Our planned maintenance, rapid service intervention, and predictive maintenance technologies minimize unexpected breakdowns and downtime. We achieve up to 60% reduction in unplanned downtime with our services.
Consistency in Product Quality
Our precise calibration, process optimization, and quality-focused maintenance services ensure consistency in the quality of produced flour and other grain products.
Services for Flour Mills
Our services developed for the specific needs of flour mills cover optimization of the entire process from cleaning and conditioning systems to grinding, sieving, and packaging units. We strengthen your business’s competitive advantage with adjustments that increase flour quality and yield.
Services for Semolina and Bulgur Facilities
Our special service packages that meet the unique requirements of semolina and bulgur production optimize cooking, drying, grinding, and classification processes. We offer technical adjustments that increase product quality and improvements that reduce energy consumption.
Services for Corn Processing Facilities
We offer technical services focused on degerminator systems, grinding units, and classification equipment for facilities producing corn flour, grits, and other corn products. We apply specially developed maintenance protocols to overcome corn-specific processing challenges.
Services for Feed Mills
Our special service packages focusing on mixing, pelleting, and cooling systems for feed production facilities increase homogeneous mixture quality, energy efficiency, and operational reliability. We offer process optimizations that preserve feed quality and nutritional value.
Digital Services and Remote Monitoring
Remote Monitoring and Control Systems
We install systems that monitor the performance and operational parameters of mill equipment in real-time. These systems collect and analyze process data, enabling you to detect potential problems in advance.
Performance Analysis and Reporting
We develop reporting systems that offer performance improvement opportunities by analyzing your facility data. Comprehensive reports including production efficiency, energy consumption, equipment performance, and quality parameters support your strategic decision-making.
Predictive Maintenance Solutions
Using advanced sensor technologies and data analysis, we install predictive maintenance systems that predict equipment failures before they occur. With these systems, you can prevent unplanned downtime and optimize your maintenance activities.
Quality Assurance and Standards
As Tanış A.Ş., all our services are performed in accordance with international quality standards:
- Certified service technicians and engineers
- Standardized service procedures
- Comprehensive quality control and verification processes
Create a Service Request
Contact us immediately for service solutions suitable for your needs. Our expert team will provide you with customized offers and solution recommendations in the shortest time.
Tanış A.Ş. – The reliable service partner of the milling industry.