The uninterrupted operation and optimum performance of mill systems are directly related to the quality of spare parts used. Original and high-quality spare parts ensure that your equipment has a longer lifespan, operates efficiently, and maintains consistent production quality. While low-quality parts may seem like savings in the short term, they lead to much higher costs in the long term due to frequent breakdowns, unexpected downtime, and poor performance.
As Tanış A.Ş., with our over 60 years of experience, we serve with extensive spare parts inventory, fast supply network, and quality guarantee for all mill systems. With our global supply chain and domestic production capacity, we provide every part you need when you need it.
Tanış A.Ş.’s spare parts services offer comprehensive solutions for all your mill equipment:
Equivalent Quality Alternative Parts: OEM quality, affordable alternative solutions
Special Production and Hard-to-Find Parts: Special production service for old model or rarely found equipment
Consumables and Maintenance Kits: All consumables and kit solutions required for regular maintenance
Emergency and Fast Supply: 24-hour supply guarantee for critical breakdowns
Inventory Management Support: Operation-specific spare parts inventory planning and management
Roll and Cylinder Parts
- Roll Cylinders: Roll cylinders in different hardness, diameter, and surface patterns
- Bearings and Supports: Heavy-duty bearings and special bearing systems
- Scraper Blades: Special alloy, long-life scraper blades and holders
- Adjustment Mechanisms: Precision adjustable valve pressure systems
- Drive Parts: Gears, couplings, and drive elements
- Sifter Frames: Lightweight and durable special alloy frames
- Sifter Cloths: Stainless steel sifter cloths in different mesh sizes
- Tensioners and Connection Elements: Special design tensioners and fixing systems
- Sifter Balls: Silicon and rubber cleaning balls
- Drive Systems: Eccentric mechanisms and vibration motors
- Control Panel Components: Contactors, relays, and fuses
- Sensors: Level, speed, temperature, and pressure sensors
- Motors and Drives: AC/DC motors and frequency inverters
- PLC and HMI Systems: Programmable control units and operator panels
- Cables and Connection Elements: Industrial cables and connectors
Advantages that using original and quality spare parts provides to your operation:
High Performance: Original parts provide optimum performance by fully complying with equipment design specifications
Long Service Life: Parts produced with quality materials and production techniques last 2-3 times longer
Reliability: Unexpected breakdown and downtime risks are minimized
Product Quality: Correct operation of equipment ensures consistent end product quality
Compatibility: Fully compatible parts eliminate assembly problems and additional adjustment needs
Economy: Less replacement, less downtime, and lower total cost of ownership in the long term
Tanış A.Ş. spare parts supply process focuses on speed and precision:
- Needs Analysis and Correct Part Identification
- Determining fully compatible parts according to your machine model and serial number
- Part identification from technical drawings or photographs
- On-site inspection for part identification
- Verification of part codes and technical specifications
- Inventory Control and Quotation
- Fast control within 15,000+ parts inventory
- Presentation of alternative and equivalent part options
- Competitive price and delivery time quotation
- Fast inquiry with online parts catalog
- Order and Logistics
- Simple and fast order process
- Fast supply for out-of-stock parts
- Safe packaging and cargo preparation
- Real-time tracking with shipment tracking system
- Delivery and Technical Support
- On-time delivery guarantee
- Correct part control and quality verification
- Assembly recommendations and technical support
- Warranty and return procedures
Our special services for unexpected breakdowns and critical downtime:
Fast Supply Guarantee: Same day for parts in stock, within 24 hours for critical parts not in stock
Priority Processing: Prioritization of urgent orders and accelerated processing
Emergency Stock: Special emergency stock for the most critical and frequently failing parts
Express Delivery: Fast delivery options by courier or special transport
Temporary Solutions: Temporary solutions to continue production during permanent part supply
24/7 Support Line: Uninterrupted technical support and guidance for emergencies
Our Inventory and Logistics Infrastructure
Fast supply capability with extensive and effective inventory management:
15,000+ Parts Inventory: Comprehensive inventory for the most used and critical parts
Digital Inventory Management: Barcode-based, real-time inventory tracking system
Strategic Storage: Storage systems optimized for fast access
Regional Distribution Centers: Distribution centers in 5 regions of Turkey and 3 global points
Global Supply Network: Direct supplier relationships in 30+ countries
Logistics Optimization: Fast and economical delivery with route planning and consolidated shipment
Our Spare Parts Quality Assurance
We guarantee the highest quality standards in every part:
Original Certification: OEM approved original parts or ISO certified alternatives
Comprehensive Quality Control: 5-stage quality control process and material verification
Industrial Standards: Full compliance with ISO 9001, ISO 22000, and industry standards
Material and Workmanship Warranty: Minimum 6-month warranty on all parts
Exchange Policy: Unconditional exchange or return for quality problems
Continuous Supplier Audit: Regular quality audit and performance evaluation of our suppliers
Service packages customized according to your operational needs:
Basic Supply Service Package
- Standard supply processes
- Online catalog access
- Technical part identification support
- Standard delivery options
- 15% discounted part prices
- Priority order processing
- Certain parts included in contract free of charge
- Critical parts reserve stock
- Accelerated delivery
- 20% discounted part prices
- Automatic parts supply according to annual maintenance plan
- 8-hour emergency parts supply guarantee
- Free assembly support
- Reserved stock for critical parts
- Periodic inventory recommendation reports
- Operation-specific spare parts inventory analysis
- Critical parts list creation
- Minimum stock level determination
- Periodic inventory control and completion
- Inventory cost optimization
- Inventory management integrated to maintenance plan
Spare Parts Services - Frequently Asked Questions
Original parts (OEM) are parts produced or certified by the equipment manufacturer. Equivalent parts are alternatives produced by different manufacturers with the same technical specifications. All equivalent parts we offer as Tanış A.Ş. meet OEM specifications and comply with ISO quality standards. They are generally 15-30% more economical and offered under the same warranty coverage.
Delivery time for parts in stock is 1-2 business days. For standard parts not in stock, 3-5 business days, for special or rare parts, 7-14 days supply time may be required. In emergencies, we offer same-day supply for stock parts and 24-48 hour supply with accelerated processes for other parts.
All our spare parts have a 6-month warranty against material and workmanship defects. The warranty covers all production defects that occur under normal usage conditions. Incorrect assembly, misuse, or normal wear and tear are outside warranty coverage. For our premium package customers, the warranty period is extended to 12 months.
Yes, we can supply parts for all mill equipment including 25+ year old models. We have reverse engineering and custom production services for discontinued parts. Thanks to our extensive archive and technical drawing library, we have part templates for many old model equipment.
Yes, depending on part type and quantity, 5-25% discounts are applied for bulk purchases. We also have special pricing policies for our annual maintenance contract customers and regular purchasing customers.
Yes, we provide assembly instructions for all parts, technical support for critical or complex parts, and on-site assembly service when necessary. Assembly of certain parts is offered free of charge for our premium package customers.
Yes, we ship spare parts to 50+ countries. For international shipments, we work with reliable cargo companies like DHL, FedEx, UPS and provide support in customs procedures. We also offer sea and air cargo options for large volume orders.
For Your Mill’s Uninterrupted Operation
With Tanış A.Ş.’s extensive spare parts inventory and fast supply network, ensure your mill system always operates at optimum performance. With our quality, affordable, and fast-supplied spare parts, minimize unexpected downtime and extend your equipment life.
Contact us immediately to request a Spare Parts Catalog, get a quick quote, or for your urgent parts needs.