Contact Form for General Inquiries and Information Requests
You can use the contact form below to obtain information about Tanış A.Ş., ask questions about our products and services, or learn about topics related to milling and grain processing technologies.
Your form will be forwarded directly to the relevant department and will be answered by our experts as soon as possible. Our professional team is ready to provide comprehensive answers to all your questions with our 60 years of experience in the industry.
Both individual researchers and students, as well as industry professionals and potential customers, can submit their general questions through this form. Below you can find detailed information about form usage and response processes.
General Inquiries Contact Form
Form Usage Instructions
When using the General Inquiries Contact Form, please pay attention to the following points:
- Complete mandatory fields such as name, surname, and email address
- Subject selection is important for directing your question to the correct department
- Write your message as clearly and detailed as possible
- You can attach files up to 10MB when necessary (supported formats: PDF, JPG, PNG, DOC, DOCX)
- You must approve the contact permission and GDPR information text before sending your form
- After successfully sending your form, an automatic confirmation message will be sent to your email address
Following your form submission, your questions are generally answered within 1-2 business days depending on their content. This period may be extended for technical questions requiring comprehensive research.
How to Classify Your Contact Form
When filling out your form, your subject selection is important for being directed to the correct department:
General Company Information: Questions about corporate structure, history, quality policies
Product Information: Product specifications, technical details, and performance information
Technical Questions: Technical questions about milling technologies and grain processing processes
Academic Information Request: Information requests for student projects, research, and thesis studies
Media and Press Relations: Interview requests, press releases, and visuals
Other Information Requests: Topics that do not fall into the above categories
For questions requiring urgent response, you can mark “Urgent” on the form or contact us directly by phone.
Topics You Can Ask Us About
Company and Corporate Information Requests
Through this form, you can request the following information about our company:
- Tanış A.Ş.’s founding story and development process
- Our vision, mission, and corporate values
- Our organizational structure and management team
- Our quality policies and certifications we hold
- Our corporate social responsibility projects and sustainability approach
- Information about our sponsorship and support programs
Product and Technology Information
You can get information about our milling and grain processing technologies on the following topics:
- Our product groups and technical specifications
- Our R&D studies and new technology development processes
- Detailed information about specific equipment and systems
- Industry trends and our innovative applications
- General framework of product comparisons and technical recommendations
- Examples of success stories and case studies
Education and Academic Collaborations
We provide support on the following topics within the scope of education and academic studies:
- Information support for student projects and research assignments
- Resource and information sharing for academic studies
- Information about technical tour and factory visit organization
- Information about industry training programs and seminars
- Preliminary information about internship opportunities and career opportunities
- University-industry cooperation potential and current studies
Other Communication Options and Directions
Alternative Communication Methods
Instead of filling out the form, you can also use the following alternative communication channels:
- Phone: +90 342 337 2222
- Email: info@tanismilling.com
- Social Media: You can send messages through our LinkedIn, Twitter, and Facebook accounts
- Live Support: Chat bubble in the bottom right corner of our website (during business hours)
Frequently Asked Questions (FAQ)
FAQ About Form Submission
How soon can I get a response? We aim to respond within 1-2 business days for general questions, and within 3-5 business days at the latest for complex technical questions.
How can I tell if my submitted form was successfully delivered? When the form is successfully sent, a confirmation message will appear on the screen and an automatic notification will be sent to your registered email address.
Can I add additional information after sending the form? You can send your additional information by replying to the automatic form confirmation email you received.
FAQ About Information Requests
How can I reach an expert who can answer technical questions? By selecting the technical question category in the form, you will be directed to the relevant expert. If you request a detailed technical consultation, our experts will contact you.
Can I request product brochures and technical documents? Yes, if you specify in the form, digital documents for the product groups you are interested in will be sent to your email address.
Is international support and multilingual communication possible? Yes, you can receive responses in English, German, Russian, Arabic, Spanish, and French in addition to Turkish. It is sufficient to specify your language preference in the form.
As Tanış A.Ş., we are pleased to answer your questions and help with your information requests. We will get back to you as soon as possible after your form is submitted. In urgent cases, you can contact us directly by phone or reach us through our social media channels.