Product and Technology Information Request Form
You can use the form below to obtain detailed technical information about Tanış A.Ş.’s milling equipment, grain processing technologies, and system solutions. You can submit your requests for technical specifications, brochures, catalogs, CAD drawings, and other technical documentation about our products, technologies, and solutions.
Our professional team will be pleased to share comprehensive technical information supported by our 60 years of experience in the industry. Your information request will be directed to our relevant technical department and will generally be answered within 1-2 business days.
Product Information Request Form and Process
Which Products and Technologies Can You Get Information About?
You can request detailed information about the following product groups and technologies:
Milling Equipment: Rolls, sieves, purifiers, and auxiliary equipment
Grain Cleaning Systems: Selectors, sieve machines, stone separators, trieus
Grinding and Fractionation Systems: Grinding systems, crushers, impact mills
Conveying and Packaging Solutions: Elevators, chain conveyors, packaging equipment
Automation and Control Systems: PLC systems, SCADA solutions, recipe management
Laboratory and Quality Control Equipment: Moisture meters, gluten washing devices, farinographs
What Information and Documents Can You Request?
You can request the following documentation and information about our products:
Technical Specifications: Detailed technical specifications, performance data, capacity information
Product Brochures and Catalogs: Digital or printed product catalogs, brochures
CAD Drawings: 2D technical drawings, layout plans, dimension information
3D Models: Three-dimensional models of products and systems (STEP, IGES formats)
User Manuals: Equipment operation and maintenance documents
Certificates: Compliance and quality certificates such as CE, ISO, ATEX
Case Studies: Application examples and references from similar projects
Form Completion Guide
Paying attention to the following points when filling out the product information request form will ensure that your request is answered faster and more accurately:
- Fields marked with an asterisk (*) are mandatory and must be filled out
- Select the product category and subcategory you are interested in as specifically as possible
- Specify the document types you request (technical specifications, brochure, CAD drawing, etc.)
- Specifying the reason for your information request and its intended use will help us provide you with more suitable content
- Specify the level of technical detail you want (general information, detailed technical information, engineering data)
- By selecting your preferred communication method, we can provide information transfer in the most suitable way for you
Information Requests by Product Categories
Milling Equipment and Systems
You can request information about milling equipment and systems in the following categories:
Roll Systems: Double rolls, B-rolls, C-roll series, roll lengths, flute specifications
Sieve and Classification Solutions: Square sieves, rotary sieves, plansifters, capacity information
Semolina Purifiers: Purifiers, semolina cleaning machines, classification equipment
Grain Cleaning Systems: Dry and wet cleaning equipment, hull removers
Grinding Auxiliary Equipment: Mixers, moisture balancing units, dosing equipment
Blending and Mixing Systems: Automatic blending units, measurement and control systems
Corn Processing and Starch Technologies
In the corn processing and starch technologies group, we can provide information on the following topics:
Corn Degerminator Systems: Corn embryo separation technologies, hammer mills
Starch Extraction Equipment: Separators, hydrocyclones, centrifuges
Fractionation Systems: Granule size separation systems, sieve technologies
Drying Systems: Fluid bed dryers, flash dryers, drying technologies
By-product Utilization Systems: Corn bran, corn gluten, corn oil extraction systems
Special Product Production Lines: Modified starch, corn flour, grits production technologies
Feed Production Plants and Equipment
Areas where you can request information about feed production plants and equipment:
Raw Material Preparation Systems: Crushers, grinders, mixers, dosing units
Mixing Equipment: Horizontal and vertical mixers, high precision mixers
Pelleting Technologies: Pellet presses, coolers, crushers, sieves
Extruder Systems: Single and twin screw extruders, expander systems
Cooling and Drying Equipment: Vertical and horizontal coolers, drying systems
Coating Systems: Oil and liquid additive application systems, vacuum coaters
Process After Information Request
How Is Your Information Request Processed?
When you send the product information request form, the process proceeds as follows:
Request Registration: Your form is recorded in the system and you receive an automatic confirmation email
Evaluation: Your request is directed to the relevant technical department according to its content
Content Preparation: Our expert team compiles the information and documents you requested
Information Package Presentation: The information is delivered in the format you requested through your preferred communication channel
Follow-up: After you receive your information package, contact is made to answer any additional questions you may have
Communication with Technical Experts and Detailed Information
After your product information request, you can communicate with our technical experts in the following ways:
Video Conference: You can request online meetings for detailed product presentations
Technical Webinars: You can participate in product and technology webinars we regularly conduct
Online Product Presentations: You can watch product demonstrations in interactive virtual environments
Reference Facilities: You can examine application examples and success stories of similar projects
Needs Analysis: Our technical team can offer solution recommendations for your specific needs
Frequently Asked Questions (FAQ)
FAQ About Product Information Requests
How soon can I get a response? Standard information requests are generally answered within 1-2 business days, while comprehensive technical document requests are answered within 3-5 business days.
In which languages are technical documents available? Our technical documents are available in Turkish and English as standard. There are also certain documents available in German, French, Spanish, Russian, and Arabic.
In which formats are CAD drawings provided? CAD drawings can be provided in DWG, DXF, PDF, and STEP formats. If you need a different format, please specify it in the form.
Can I share the information I requested with third parties? General product brochures and catalogs can be shared, but written permission from Tanış A.Ş. is required for detailed technical drawings and special technical documents.
Technical Information and Documentation FAQ
How is technical training and user training for products provided? Product and system training is provided in the form of on-site training after installation, training programs at our headquarters, or online training webinars.
Are BIM models and 3D product drawings available? Yes, BIM models and 3D product drawings are available for our main product groups. They can be provided in STEP, IGES, and Revit formats.
Can I access energy consumption and performance data? Yes, energy consumption data, performance graphs, and operational data for all our products are available in our technical documents.
As Tanış A.Ş., we are pleased to answer your questions about milling and grain processing technologies and meet your information requests. Our detailed technical information is supported by our 60 years of industry experience. Your information request will be processed confidentially and answered as soon as possible.
If you have urgent information needs, you can contact us directly or reach our technical support team at Phone: +90 342 337 2222.